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Purchasing

FREQUENTLY ASKED QUESTIONS

If I purchase Tivoli Audio product, can I use it overseas?

We do not recommend doing so for a number of reasons. Our radios are designed with regional safety and technical specifications in mind. This includes the radio tuner which is designed specifically for the region/country it is made for. We especially recommend against using third-party voltage adapters as they have been known to damage our radios. As such, we cannot honor country/region specific warranties once a product is taken overseas. The best option is to contact your local authorized Tivoli Audio distributor for local purchasing information. You can find your local distributor and dealers in the Where to Buy section of our website.

Does Tivoli Audio ship overseas?

Tivoli Audio does not ship any of our items directly overseas. For international purchases, please visit your region's website or contact your local authorized Tivoli Audio distributor. You can find your local distributor in the Our Company page of our website.

What is Tivoli Audio’s return policy?

When purchased directly from an official Tivoli Audio website, a customer has 30 days to return a purchase for a refund. Shipping costs will not be refunded. You must first contact us for a return authorization. All returns without a Return Authorization Number attached will be returned to sender.

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