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PAL+ BT (Gen. 1)

Troubleshooting

“Waiting for PC Wizard…” on screen:

Unplug the radio and remove the battery. Keep the battery out of the radio for 15-30 minutes and then reinstall the battery. The radio should be reset, and usage can resume.

Speaker making a humming sound / background noise:

This can be due to an old battery pack. The battery will produce background noise when it is worn out which indicates that it needs to be replaced.

Battery depleting too fast:

A quickly depleting battery indicates the battery is worn out and needs to be replaced. Your listening volume can also affect the battery life. The louder you listen, the quicker the battery will deplete.

Please note: The battery will only charge in standby mode.

How do I scan for available DAB stations?

Channels / Auto Scan: When entering DAB/DAB+ mode for the first time you will automatically be prompted to do an Auto Scan. If the radio is moved to a new location, you will need to scan again. To do this, open the menu by clicking the “Menu/Select” button on the remote, then use up/down arrows to find the Auto Scan option.

How can I save a preset?

Presets: Press and hold the 1-6 buttons on the remote or on the PAL+ BT while on the channel you wish to save. Recall the stations by quickly pressing the buttons on the remote or the unit itself.

Bluetooth Not Connecting

If you are seeing your PAL+BT appear on your Bluetooth list but are having trouble connecting, try forgetting your PAL+BT in the Bluetooth menu of your device and then re-pairing them. If that does not resolve the issue, please contact Customer Support for further assistance*.

*Confirm that your smart device is running the latest firmware version

I am attempting to turning up the volume on my device and it is maxed. How can I make the audio louder as it seems low?

The audio’s volume through Bluetooth is controlled by the device output as well as the speaker’s volume output. We recommend placing your Bluetooth device at 80% output and adjusting the volume on the radio to reach your preferred overall volume.

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